Nnkk Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction & Applicability

This Privacy Policy applies to all users of the nnkk website (https://nnkk.click) and platform. We are fully committed to protecting the privacy of your personal information.

Nnkk believes every user's data belongs to them. We are committed to being transparent about what information we collect, why we collect it, and how it is used. This Privacy Policy automatically applies to you whenever you create an account or use the nnkk platform.

• This policy has been prepared in compliance with Bangladesh's Digital Security Act.
• Applies equally to both the website and mobile platforms.
• For any questions, please contact us at privacy@nnkk.click.

2 What Information We Collect

Nnkk only collects information that is strictly necessary to provide its services. We never ask for unnecessary or excessive data. Below is a detailed breakdown of what information is collected and how.

3 Purpose of Data Use

Nnkk uses your data solely for the purposes it was collected for. Your information will never be used for any other purpose without your consent. The primary reasons we process your data under our privacy policy are as follows:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Customer Support: To resolve your questions and complaints.
• Security Assurance: To prevent fraud, hacking, and other unlawful activities.
• Legal Obligations: To comply with requests from government or legal authorities.
• Service Improvement: To improve your experience on the platform.
• Promotional Communications: To send you offers and updates, with your consent.

4 Data Retention & Duration

Nnkk only retains your data for as long as it is needed. All information is kept securely while your account is active. After account closure, certain data may be retained for a specified period as required by law.

• Account Information: retained for as long as your account remains active.
• Transaction records: 5 years, in accordance with Bangladesh Financial Intelligence Unit guidelines.
• KYC documents: 3 years after account closure.
• Log files and IP data: 12 months.
• Support conversations: 2 years.

After the retention period, data is securely deleted or anonymized.

5 Data Sharing Policy

Nnkk never sells your personal information. Data is only shared with third parties in limited, specific circumstances, as outlined below.

• Payment Processor: Only the information necessary to process transactions via bKash, Nagad, and Rocket is shared.
• Legal Authorities: Disclosure of data is mandatory when required by a court order or government directive.
• Technology Partners: Technology service providers may access limited data to operate the platform, but are not permitted to use it independently.
• Fraud Prevention Agencies: Information may be shared to assist in the investigation of suspicious activity.

All third-party partners are required to comply with nnkk's privacy standards. Failure to do so will result in termination of the partnership.

6 Cookie Policy

The nnkk website uses cookies in your browser. Cookies are small text files stored on your device that help improve your experience and keep the platform running smoothly.

• Essential Cookies: Required for login sessions and security – cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve site usage.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

Cookies can be managed at any time through your browser settings. Please note that disabling cookies may limit certain features.

7 Your Rights

Under nnkk's Privacy Policy, you have a number of rights over your own data. We respect these rights and are committed to helping you exercise them.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that any incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.
• Right to Data Portability: You may request a copy of your data in a portable format.

To exercise this right, email us at privacy@nnkk.click. We will respond within 30 days.

8 Security Measures

Nnkk uses industry-standard security technology to protect your data. Our security systems are continuously updated to keep your information safe at all times.

• All data transmissions are secured via SSL/TLS encryption.
• Sensitive data is stored with bank-grade 256-bit encryption.
• Two-factor authentication (2FA) is available.
• Suspicious logins are automatically detected and blocked.
• Regular security audits and penetration testing.
• Staff access to data is restricted and fully logged.

9 Third-Party Services

Nnkk uses certain third-party technology services on the platform to ensure it functions properly. Each provider operates under its own privacy policy and is bound by a formal agreement with nnkk.

• Payment Gateway: bKash, Nagad, Rocket – for processing transactions.
• Cloud Storage: Encrypted servers for secure data storage.
• SMS Services: To send OTPs and verification messages.
• Analytics: Anonymised data is used to analyse site usage.

These third-party service providers only have access to the data they need to perform their specific functions. They are not permitted to use your information for their own purposes.

10 Child Protection

The nnkk platform is strictly for adults. Registration or use by anyone under 18 is not permitted. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• Any account found to belong to someone under 18 is immediately suspended.
• Parents are advised to make use of parental controls.

11 Privacy Policy Changes

Nnkk may update this Privacy Policy as needed. For significant changes, members will be notified in advance via email or through the platform. Continued use of nnkk after any changes constitutes acceptance of the updated policy.

• The date of any changes is shown at the top of the page.
• You will be notified by email of any significant changes.
• Previous versions are available upon request.

12 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team. Every request is taken seriously and handled with care.

• Privacy Email: privacy@nnkk.click
• General Support: support@nnkk.click
• Response Time: Within 7 business days.
• Request for Data Deletion: Processed within 30 days.